When the sun sets over the lobby of an IHG hotel the floor becomes a place where many stories happen. People from the city the suburbs and even other countries come to the hotel. It is a place where people find hope, comfort and connect with each other again.
IHG has hotels in than 57 countries. The company has brands, including InterContinental, Holiday Inn and Crowne Plaza. These brands are still growing. I talked to a staff member at a hotel in London. This staff member works at the desk on the seventh floor of the InterContinental hotel. The staff member said that guests feel at home at the hotel. This is because the staff always smile and make them feel welcome.
I also talked to a manager at an IHG resort in Bali. The manager said that the staff were very happy when they got a thank you gift. This gift was worth thousand dollars. The staff felt happy. Appreciated during the holiday season. IHG trains its staff well. The company updates its guides every year. The staff even got to choose the decorations for a familys anniversary celebration. During the pandemic the staff shared their stories with the guests. This made the guests feel more connected to the hotel.
IHG is committed to being sustainable. The company has introduced new ideas to help the environment. For example some hotels have carbon- rooftops and do not use plastic. The company also has a key app. These new ideas are supported by team meetings. The company wants to make sure that its hotels are comfortable and safe for guests. IHG has a policy for 2024 that will make the outdoor areas of its hotels even nicer.
Guests love the living spaces in IHG hotels. These spaces are perfect for family dinners and relaxing. One guest wrote a review online. She said that she was given a basket of fruit when she arrived at the hotel. This made her feel welcome. Families who are on a budget can save money by booking bundled stays and using loyalty rewards. Couples can also take a break at an IHG hotel.
The main thing about IHG is that it is a brand that cares about people. The company wants its guests to feel at ease, safe and renewed. The experience of staying at an IHG hotel is special. The company will keep working to make sure that its guests have a great time. The stories that happen at IHG hotels from the lobby, to the rooftop are always. Cherished. IHG is a place where people can make happy memories.
